Computer parts include memory chips, hard disks, flash cards, external
storage devices, monitors, cables, input devices and various
accessories. The computer industry is very competitive, with small
players and established big names going after huge worldwide demand. You
can sell computer parts from a physical store, an e-commerce store or
an auction site. Parts resellers, small computer manufacturers and
owners looking for quick upgrades are some of your potential customers.
Starting any small business requires a business plan and adequate
financing.
Step 1
Estimate the
market size, using statistical data from the U.S. Census Bureau and
industry sources. The total addressable market, which is the universe of
potential customers, for a small industrial town is going to be
different from a college town. You might need to stock parts for
desktops in one market and laptops in the other.
Step 2
Identify
the potential customers. If you are planning to buy and sell new and
used motherboards, memory modules and other parts, your customers are
likely to be mostly computer users looking for simple upgrades or small
computer vendors who assemble and sell custom computers. If you are
planning to sell and service computers as well as parts, your customer
mix will include households and businesses.
Step 3
Analyze
the competition. There is significant demand for computers, but there
is also no shortage of suppliers. There might be several small and large
stores supplying parts in your market, in addition to the online
vendors. If several vendors are competing for household customers, turn
your attention to the small and medium enterprise market -- the real
estate broker, the physician, local schools and medical centers.
Upgrading existing systems is usually a more cost-effective option than
buying new hardware and software systems.
Step 4
Select a location for your store. If you are starting out as a home-based
reseller, design a simple search-enabled e-commerce site that lists the
parts you have in stock and provides an easy-to-use order entry form. If
you are planning to sell parts, new and used computers and provide
in-store support services, find a store close to your target market. For
example, if you are aiming at the small-business market, find a
location in an office building or a business park.
Step 5
Plan
a pre-opening marketing blitz. Depending on your budget, invest in
newspaper ads, online ads and radio spots to generate customer
awareness. Follow up with personal contact, which includes knocking on
office doors, dropping off fliers in the neighborhood, sending out press
releases to local media outlets, aggressively promoting the store on
blogs and social media, and networking at community events organized by
the local chamber of commerce and other business groups.
Step 6
Manage
costs by starting small. It is better to establish a reputation for
superior customer service and quality with a few customers before making
expensive long-term commitments. For example, if you start by upgrading
one real estate broker's office in a business park, he is going to be a
reference for other brokers, lawyers and insurance professionals in the
area. Word-of-mouth promotion does not cost anything but it brings in
new and repeat business.
About the Author
Based
in Ottawa, Canada, Chirantan Basu has been writing since 1995. His work
has appeared in various publications and he has performed financial
editing at a Wall Street firm. Basu holds a Bachelor of Engineering from
Memorial University of Newfoundland, a Master of Business
Administration from the University of Ottawa and holds the Canadian
Investment Manager designation from the Canadian Securities Institute.
Computer Parts, Computer Parts Business, How to Start a Small Business Selling Computer Parts, Selling Computer Parts
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