You already know how good a warm cup of tea can taste. Perhaps you pride
yourself on knowing many different blends and what tasty pastries they
should accompany. With some ingenuity, hard work and capital, you can
turn your love of tea into a thriving tea cafe business. Whether you
decide to focus on the college crowd, business crowd or a combination of
both, location, great products and impeccable customer service will be
key to your success.
Step 1
Develop your business plan. A good business plan includes a mission statement, an
analysis of the competition, and outlines for your current and projected
finances, decor and target market as well as solutions for any
potential obstacles. The business plan will be useful when seeking
investors and approaching banks for loans and future expansion;
therefore, it must be as professional and complete as possible.
Step 3
Learn
about your competition. Knowing how they operate, the products they
offer and how they utilize their spaces gives you the chance to do it
better. Keep careful records of competitor's prices, teas and any issues
you observe so you can build your business with high standards and
excellent customer service.
Step 4
Use
what you learn from the competition to target your niche customer base.
If the nearby competition is doing a poor job, you can tailor your
business to appeal to the same crowd, simply better. If there is
significant competition for one market, such as college kids, but very
little to attract the business crowd, you can target business people
with your ambiance, tea house theme and tea choices.
Step 5
Find a location. Choose a storefront with windows so people walking by can
appreciate the atmosphere your tea cafe provides. A busy street with
plenty of parking is ideal. Avoid purchasing an existing tea cafe that
is going out of business, as it will be difficult to overcome the poor
reputation the previous occupants may have developed. Instead, choose an
empty building or a going-out-of-business location that is not a tea
cafe.
Step 6
Decorate
the cafe. Ambiance is everything in tea cafes. Pattern the entire decor
around a theme or eclectic pattern and install couches, chairs and
stools that encourage relaxation and conversation. Individually placed
lamps work better than bright overhead lighting. For plans to cater to
the business crowd, a modern, quiet, theme works best so customers can
meet at your tea house to conduct job interviews and business meetings.
Alternatively, the college crowd will migrate to a tea house that
provides upbeat music and a fun, playful theme.
Step 7
Rent or purchase necessary equipment, including linens, tea cups, silverware
and pastry dishes. Renting allows you to change patterns at will with a
phone call or email while purchasing reduces your monthly overhead
because you own the pieces and do not have to pay a monthly rental fee.
Step 8
Accrue
stock. Develop relationships with tea vendors and select 10 teas that
will be offered on a daily basis. Limiting the stock can help build your
clientele as too many choices can overwhelm a customer. Ten tea
varieties provides options without being overwhelming. Also identify 80
to 100 tea blends that can be ordered as needed and use them to offer
five daily specialty blends. Coordinate the specialty blends with
seasons, holidays and other occasions. Also stock pastries and crackers
that can be paired with the teas.
Step 9
Invent
a signature tea blend. Invite friends and family members over to spend a
day trying different blend combinations. When you find one that you
feel represents your cafe, name it and make it the cafe's signature tea.
Step 11
Hire employees. Decide if you will have part-time or full-time workers and
consequently place ads in local papers and online. Define in the ads
what the job entails, what it pays and what, if any, experience you
require of applicants to reduce the number of unqualified applicants.
Part-time workers do not typically expect benefits while full-time
workers often seek out positions that offer health insurance and annual
paid vacations. Full-time employees are typically easier to schedule
because there are fewer to juggle.
Step 12
Open
the doors. A soft opening, which is a quiet opening without a lot of
fanfare, allows you to test drive the cafe and its products before
making a splash with a grand opening. Some businesses also have a VIP
night, during which relatives of employees, area dignitaries and vendors
are invited to spend the evening sampling products free-of-charge and
providing feedback on the experience. The grand opening is typically
planned for a few weeks after the soft opening and includes plenty of
advertising. Grand openings are meant to announce the successful opening
of your tea house. Ask a local radio station to broadcast from your
location during the grand opening. You typically pay a fee for this
service, but your tea house is advertised on the radio constantly for an
entire shift.
Step 13
Market your tea house. Design a website that describes your business, includes
a calendar of events and a photo album of fun events that occur. A
social network site page gathers followers who will place your
business's page on their pages, thereby reaching all of their contacts.
Advertisements in local print media and on radio and television stations
also reach potential customers depending on the chosen venue and ad
spot timing.
Things Needed
- Different teas
- Building
- Chairs
- Tables
- Signage
About the Author
Candace
Webb has been writing professionally since 1989. She has worked as a
full-time journalist as well as contributed to metropolitan newspapers
including the "Tennessean." She has also worked on staff as an associate
editor at the "Nashville Parent" magazine. Webb holds a Bachelor of
Arts in journalism with a minor in business from San Jose State
University.
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